Help Center — Drivza for iOS

Drivza Support.

We're a small team and we answer every message personally — usually within 1–2 business days.

01Getting started

Welcome to Drivza! Drivza is a privacy-first iOS app that helps you track your cars, log trips and fuel, monitor maintenance, and understand your cost of ownership. Everything is stored locally on your device — no account required.

  • Add your first car: Open the app, tap the Add Car button on the Home screen, choose your brand from the list, enter the model, year, and current odometer reading.
  • Switch between cars: If you have more than one car, tap the car pills at the top of Home, Trips, Care, or Costs to switch instantly.
  • Log a trip: Go to the Trips tab and tap the + button. Enter the destination, distance, and purpose.
  • Log fuel: From Home or the Fuel Log, tap Add Fuel and enter the quantity, price per unit, and odometer reading.
  • Log a service: Open the Care tab, tap a maintenance category, and log the service with date and mileage.
  • Set your currency and units: Go to Settings → Units & Measurement to switch between Imperial (miles, gallons, MPG) and Metric (km, liters, L/100km). Currency can be changed in Settings → Currency.

02Frequently asked questions

Do I need an account to use Drivza?

No. Drivza works entirely offline and does not require an account, email, or sign-up. All your data stays on your device.

Does Drivza sync between my devices?

Drivza uses iCloud to sync data between your devices if you enable iCloud sync. Your data is stored in your personal iCloud container — BBXLabs never has access to it. You can also export your data to a file and import it on another device.

How do I add a second car?

Go to Settings → Add Car, or tap the car pills row on the Home screen and select Add. You can track as many cars as you like (Premium removes the limit for power users with large garages).

How do I change the currency for all my cars?

Go to Settings → Currency and pick your preferred currency. All cars, expenses, and fuel entries are updated immediately to use the selected currency.

How do I switch between miles and kilometers?

Go to Settings → Units & Measurement and choose Imperial (miles, gallons, MPG) or Metric (km, liters, L/100km). All cars update instantly.

What does Premium include?

Premium removes all ads, unlocks unlimited cars, home screen widgets, iCloud sync, data export to CSV and PDF, and advanced statistics. Premium is a monthly or yearly subscription billed through Apple's App Store. You can cancel anytime from your Apple ID subscription settings.

How do I cancel my Premium subscription?

Subscriptions are managed by Apple. Open the Settings app on your iPhone → tap your name → Subscriptions → Drivza → Cancel Subscription. You can also manage subscriptions at apps.apple.com/account/subscriptions.

Can I request a refund?

All purchases and subscriptions are processed by Apple. Refund requests are handled by Apple's support team at reportaproblem.apple.com. BBXLabs does not have access to Apple's billing system and cannot issue refunds directly.

Why am I seeing ads?

The free version of Drivza displays ads via Google AdMob to support ongoing development. Upgrading to Premium removes all ads. You can also deny App Tracking Transparency in iOS Settings to limit ad personalization.

How do I delete my data?

All your data is stored locally on your device. To delete everything, uninstall Drivza — this removes all locally stored data. If you have iCloud backups, you can delete them from within the App or via iOS Settings → Apple ID → iCloud → Manage Storage.

Does Drivza work on iPad?

Yes. Drivza is a universal app that works on iPhone and iPad. It requires iOS 17 or later.

Which languages does Drivza support?

Drivza is available in English, Serbian, Spanish, French, German, Italian, Portuguese, Russian, and Croatian.

03Troubleshooting

The app won't open or crashes on launch

Make sure you're running iOS 17 or later. Try force-closing Drivza and reopening it. If the issue persists, uninstall and reinstall the app — your data will be restored from iCloud if you have sync enabled. If you still need help, email us at hello@bbxlabs.us.

iCloud sync isn't working

Make sure you're signed in to iCloud on your device and that Drivza has iCloud enabled (iOS Settings → your name → iCloud → Drivza). Sync requires a stable internet connection and may take a few minutes for large datasets.

Notifications aren't arriving

Go to iOS Settings → Drivza → Notifications and make sure notifications are allowed. Also check that you haven't disabled notifications from within the App (Settings → Notifications).

My car photo looks stretched or cropped

Drivza crops photos to fit the card layout. For best results, use a landscape photo (4:3 or 16:9) of your car.

04Contact us

We're happy to help. Choose the best email for your question:

When reporting a bug, please include:

  • Your iPhone model and iOS version
  • Drivza version (find it in Settings → scroll to the bottom)
  • A short description of what happened and what you expected
  • Steps to reproduce the issue, if possible

We typically respond within 1–2 business days. We never ask for your password, full payment card details, or sensitive personal data.

05Privacy & data

Drivza is privacy-first. We do not require an account, we do not sell your data, and we do not operate servers that store your car data. Read our full Privacy Policy and Terms of Service for details.

06App information

  • App name: Drivza
  • Bundle ID: us.bbxlabs.Drivza
  • Developer: BBXLabs
  • Minimum iOS: 17.0
  • Category: Auto & Vehicles
  • Languages: English, Serbian, Spanish, French, German, Italian, Portuguese, Russian, Croatian